How to Transfer Patient Data after a Software Upgrade

Upgrading your KUDUwave software and transferring patient data is made simple with a few straight forward steps. Just to be sure nothing is lost while you herd your files into the new software, ensure that all patient data has been backed up and saved to a hard drive or synchronized with the cloud.

 

eMoyo Live icon

Upgrading from eMoyo Live 

Step 1: Backup
To backup your data, go to the settings page and click on the first option: "Backup..." . Next the software will ask you where to store this backup file. Save it to your PC or an external hard drive.
Step 2: Download KUDUwave 5 software

Register and download the new software from our website. Follow the instructions posted in How to Download & Install Our Latest SoftwareAllow the file to run and override the previous files from the previous software.

Step 3: Import back up if not automatically done.
All your data should be automatically linked to the new software, otherwise import the backup saved in step 1.
Go to settings and select the option: "Import backup and merge it with this database...". 

 

 
emoyo 4.0 icon-2

Upgrading from eMoyo 4.0

Step 1: Backup
A backup will automatically happen when connected to the internet by Resilio Sync. Contact support if you need assistance making a hard copy back up of your data.
Step 2: Download KUDUwave 5 software
Register and download the new software from our website. Follow the instructions posted in How to Download & Install Our Latest SoftwareAllow the file to run and override the previous files from the previous software.
Step 3: Import back up
Go to Settings. Select "Import eMoyo 4.0 data".
Check that the file location selected is: C:\Program Files (x86)\eMoyoDotNet\eMOYO.  
Click on Start Migration. All data will be automatically transferred over to the new software.
If you have trouble, contact support.

 

Now that you have upgraded to KUDUwave 5, follow these next instructions to remove unnecessary software to help your PC work faster.

 
Disable eMoyo 4.0 from your start up menu:
Go to Task Manager
Startup Tab
Disable eMoyo 4

Uninstall Tertiary Programmes which supported eMoyo 4.0:

Go to Programs and Features

Uninstall the following programmes:

Process Hacker

Net Time

CCleaner

Resilio Sync

 

KUDUwave 5 icon

Upgrading from previous KUDUwave 5

Step 1: Backup
Regular backups to a hard drive should be done. To backup your data, go to the settings page and click on the first option: "Backup..." . Next the software will ask you where to store this backup file. Save it to your PC or an external hard drive.
Step 2: Update KUDUwave 5 software to latest version

In the Settings menu, an option in the top right hand corner will ask you to check for newer versions of the software. Update your software if you see a new version is available.

Follow the instructions posted in How to Download & Install Our Latest SoftwareAllow the file to run and override the previous files from the previous software.
Step 3: Import back up if not automatically done.
All your data should be automatically linked to the new software, otherwise import the backup saved in step 1.

 

PC Synchronization

For PC’s to be synchronized schedule a support meeting by clicking below:

 Schedule a Support Meeting

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